서비스 기획자
스킬
경력 ・ 4년 3개월
2022.08 ~ 2023.08
스킬: 글쓰기
- Writing the article about problem-solving in each domain and UX/UI analysis for Junior Product Manager every 2 weeks. - Planning for membership format and contents (free subscriber reached 12.4k)
2019.07 ~ 2021.07
- Participated in a full cycle of product ; planning, prototyping, launching, redefining the product and feature enhancement, gathered +6k users at the 2nd prototype v2.0. - Coordinated a cross-functional team and stakeholders using agile methodology, backlog management and sprint meetings, increased 40% of communication efficiency and productivity.
2017.07 ~ 2018.06
- Conducted comprehensive customer satisfaction surveys to understand local customer needs between restaurant and food truck, renewed 15% of dishes from the menu. - Received awards by documenting a manual of customer service for consistent quality service, used for educating new employees.
교육
Cebu Doctors' University, Mandaue City - English Exchange Program
2015.03 ~ 2015.06
English & Business
杭州师范大学 - Chinese Culture Culture program
2014.07 ~ 2014.07
Chinese Language & culture
서원대학교 - Information Communication Engineering & International Trade
2012.03 ~ 2016.02
개발 트렌드부터 Q&A, 네트워킹까지
요즘 개발자들의 필수 커뮤니티, 커리어리