Olivia Ha

Increased visibility, fostered and mentored team connectivity and trust, and promoted a culture of collaboration and open dialogue within Musinsa Tech. Served as the go-to person for all employees, and represented Musinsa's technology initiatives at various events. Key Achievements: 1. Internal Communications: Initiated an internal newsletter for employees, fostering an environment of 'coffee-chat' transparency. Conducted regular pulse checks to gauge employee satisfaction and engagement. 2. Culture Reset: Led the culture transformation of the tech division, promoting an open dialogue between employees and management, resulting in increased team collaboration. 3. Innovative Initiatives: Facilitated various initiatives to enhance Musinsa Tech, including the GitHub Advocate Program and the creation of content for the Tech blog.

• Help Superb AI to create and shape the community • Create thoughtful leadership contents which help audience actively engaged with Superb AI • Publish MLOps newsletter and conduct lead generation HubSpot campaign • Develop and implement strategies to effectively manage content; identify and fill content gaps • Refer community members to relevant content within and outside the community • Share industry and community insights by pitching new ideas and relevant findings

A Quarterly Virtual Event Series where the APAC Tech Community gathers

The goal of my position is to maintain high levels of satisfaction with Microsoft's influencers while enhancing the Microsoft customer experience and product quality. I work on a positive impact on the market perception of Microsoft, product advocacy and customer satisfaction within technical communities in APAC, developer advocates. -Empower and support developers so they can be successful at their activities and achieve the goal - Plan and organize APAC Community events - Collaborate and communicate with APAC DevRel/Marketing/Sales team to ensure we have authentic relationship with developers. - Build trustful and fun relationship with local communities such as Cloud and Data communities, Women Who code, AI experts, Djangogirls. - Represent MVP program and its value & offerings at various flagship events - Evaluation of contributions of top community contributors.

Manage the purchase order flow as well as stock and handle the dispatch and truck loads for safe shipment • Monitor 3PL performance(Pantos) and handle claims related to the inbound/outbound process. • Ensure orders and payment from customers are processed as per instructions and in a timely manner • Review daily load plan for any exceptions with warehouse operators.

Manage the purchase order flow as well as stock and handle the dispatch and truck loads for safe shipment • Monitor 3PL performance(Pantos) and handle claims related to the inbound/outbound process. • Ensure orders and payment from customers are processed as per instructions and in a timely manner • Review daily load plan for any exceptions with warehouse operators.

• Conducted an analysis of client's business issues and developed strategic recommendations as well as business solutions to solve the issues. (3 projects – kiosk industries, Iris recognition industry, Kid education industry) • Analyzed markets and found out new business opportunities for the clients. • Revised original communications plans and business targets • One of three projects resulted in 0.2 billion of investment from government.

Played a full part in organizing annual workshops for all ages as well as bimonthly seminars & movie screening. As only marketing job-experienced person in the team, I was in charge of internal and external communications. • Assisted in planning & promoting fundraisers through online and email marketing campaigns. • Participated in communities, professional organizations, representing and promoting the organization through community involvement. • Established trusted partnerships with Microsoft, our main sponsor.

Hired the first member of the marketing team and played an important role as a CSM and also PR Manager in streamlining all communications. (main partner : Google campus Seoul) • Planned and executed brand marketing strategies on social media accounts, websites, blogs and emails. • Helped customers receive value quickly by managing product implementation and onboarding. • Collaborated with Design, Sales, Developing and Customer support teams to create a landing page, ad banners and mobile campaign pages. • Initiated new partnerships with publishers resulting in professional events and new users. • Drafted all media communications including press releases, briefing materials, newsletters, app descriptions etc. • Monitored user’s online activity using Google Analytics and came up with a strategy. • Collaborated with advertising agencies and produced video agencies to create online advertisements.