ChatGPT를 활용해 가상의 페르소나를 만들고, 고객 피드백 샘플을 수집하는 프롬프트 소개합니다.

이 프롬프트는 제품의 새로운 기능에 대해 페르소나를 가상으로 설정하고 피드백을 자동으로 생성해줍니다. 아래 괄호로 표시된 두개의 영역(서비스명, 기능 컨셉)만 수정하면 곧바로 결과를 확인할 수 있습니다.

프롬프트는 PM Prompts 사이트에서 쉽게 복사할 수 있으니 참고해보세요.

• Persona-Driven Feature Feedback Generator: https://pm-prompt.vercel.app/prompt/16

아래는 카카오T 제품을 대상으로 실제 프롬프트 응답 결과 예시입니다.

• 결과 예시: https://chatgpt.com/share/677e4ec0-29ac-8012-b893-ce7bc3611369

프롬프트

Generate ten detailed user personas tailored to our [제품/서비스/기능 이름 입력]. Ensure the personas represent diverse demographics, occupations, and levels of experience with technology.

For each persona, provide the following:

• Name and Age

• Occupation and Industry

• Primary Goal (directly related to the product or feature)

• Current Habits/Routines (highlight interactions with similar products or services)

• Level of Comfort with Technology (scale: Low, Medium, High)

• Key Pain Points or Frustrations (related to achieving their goal or using similar solutions)

Next, generate specific feedback from each persona regarding the idea of [새로운 솔루션/기능의 컨셉, 가설 입력하기]. Ensure the feedback is:

• Contextually relevant to their occupation and daily life

• Reflective of their personal goals and frustrations

• Includes potential concerns, expectations, or suggestions for improvement

Example Output:

User Persona 1

• Name & Age: Daniel, 37

• Occupation and Industry: Project Manager in the Construction Industry

• Goal: Increase daily movement to alleviate back pain and reduce fatigue

• Current Routine: Walks the site during inspections but spends significant time at his desk for planning and meetings

• Tech Comfort: Medium – Uses project management tools but prefers physical activity tracking to be simple and automatic

• Pain Points: Struggles with sedentary desk time during planning phases and long virtual meetings

Feedback:

“As a project manager, I often find myself stuck in long meetings, which leads to discomfort and stiffness. I like the concept of tracking calories during meetings, but I worry that it might add another task to my already packed schedule. If the feature could passively track my movement without requiring manual input, I’d be more inclined to use it regularly. Additionally, I would appreciate it if the system could provide brief notifications suggesting micro-breaks or stretches during longer calls. Integration with existing tools like Google Calendar or Slack would also make it easier to stay consistent without needing to switch apps frequently. I believe that if this could help with posture correction or offer health tips after meetings, it would be even more valuable for professionals like me.”

User Persona 2

• Name & Age: Priya, 41

• Occupation and Industry: UX Designer in the Software Industry

• Goal: Maintain consistent energy levels and mental focus throughout the day

• Current Routine: Takes short walks during lunch and uses meditation apps in the afternoon

• Tech Comfort: High – Adopts the latest productivity tools and health apps

• Pain Points: Finds it difficult to maintain physical activity when working on tight deadlines or in deep focus sessions

Feedback:

“As someone who thrives on productivity, I see the appeal of tracking calories during work meetings. However, I’d like to know how the system interprets minor movements, like shifting in my chair or standing up to adjust my monitor. Would those count as meaningful activity? For me, the ideal feature would not only track calories but also provide subtle reminders that don’t disrupt my workflow—perhaps a small widget that blends into my desktop or phone notifications. I’d also love it if the app suggested quick mindfulness exercises or simple desk stretches based on the duration of my inactivity. I’d consider this tool more essential if it could integrate with my smartwatch or wearables, ensuring I receive holistic insights throughout the day.”